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NIYO Membership
1.
The NIYON
For members who earn 500 points in a single receipt
- Purchase any shoes at a member price, which is 20% cheaper than non-member price.
- Receive free shipping anywhere in Malaysia.
- Be the first to receive our email about NIYO’s pre-launch design.
- Get an exclusive invitation to all NIYO events.
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2.
Terms & Conditions
- All applicants must be a Malaysian aged 18 years and above.
- All applicants below 18 years old must provide parental approval.
- To qualify as a NIYON member, you must purchase a minimum of two pairs of shoes in a single receipt.
- All members are entitled to special membership benefits and privileges.
- All member points are non-transferable and non-exchangeable for cash.
- All points will be accumulated from the first purchase onwards.
- All points are valid for one year for voucher redemptions. The point history will be recorded.
- NIYO reserves the right to reject any request for voucher redemption in their sole discretion.
- NIYO reserves the right to change, revise, add or remove the terms and conditions at any time without prior notice.
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Purhcase & Return
1.
Purchasing Tems
To secure order, kindly book your shoes and make advanced payment to us.
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2.
Exchange policies
- For exchanges involving shoe sizes and defects, customers must return their shoes within seven days.
- Submit an email for approval to begin the exchange process.
- For all exchanges, the postage is to be borne by the customer.
- Strictly no refunds and order cancellations for any purchase.
- All shoes must be returned in original condition. It must not be worn, washed or changed in any colour or form.
- The management reserves the right to reject any damaged or used items based on our sole discretion.
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Shipping & Delivery
1.
Delivery
- For ready stock, customer will receive their shoes within 7 days.
- For orders during the pre-order, customers will receive their shoes within 30-45 days.
- Deliveries are available anywhere within Malaysia.
- From time to time, we may receive a high volume of orders. Kindly anticipate unintended delivery delays while we process and fulfil these orders.
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2.
Shipping fees
- All NIYO members will receive free shipping anywhere within Malaysia. Other membership benefits include special reward points, VIP invitations, birthday specials and gift vouchers.
- For non-NIYO members, the shipping fee is RM10 for deliveries within Malaysia.
- To be eligible for NIYO membership, purchase two pairs of shoes or earn a minimum of 500 reward points, which are calculated based on the price of the final purchase.
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Product Information
1.
Materials
- The outsole is made from lambskin and leather to provide modern elegance for every occasion.
- The insole is crafted with PU and lambskin that promises super soft fit and comfortable wear.
- The detachable feels are designed with PVC and zinc to elevate your look from casual to chic in a single click.
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